Ready for What’s Next? Kratos is a company that strives to innovate and collaborate to make the world a better place. From ground control to outer space, you can contribute to work that matters with a company where diversity, integrity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming with great opportunity for professional growth. Find your future together with us. Kratos Space is seeking an IT Specialist to join an existing team responsible for maintaining ongoing engineering development efforts. The IT Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. As necessary, the IT Specialist assists system administrators with maintaining all system devices.

Primary Responsibilities:

• Monitor and resolve the company IT ticketing system for user support requests
• Configure and update phone extensions
• Maintain existing Active Directory accounts and groups, and create accounts for new users
• Install and update software on user workstations
• Image and configure new workstations
• Manage Office 365 user accounts, licenses, and services
• Troubleshoot software, hardware, and peripheral issues, to include VTCs
• Coordinates, diagnoses and troubleshoots incoming employee calls
• Supports and maintains effective relationships with users
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships
• Provide excellent customer service

• Security or comparable IAT II certification
• 1-5 years of professional Information Technology support experience
• Maintain sensitive and confidential information as required by company and government requirements
• Communicate and interact effectively with peers, supervisors, and public, including maintaining respect for others, and following company policies
• Have a willingness and ability to learn and utilize company technology for training, reviewing and signing policies and procedures, and more
• Ability to work in a fast paced environment

Preferred Qualifications:

AWS Certified Cloud Practitioner
Bachelor’s degree in Computer Science or Information Technology
Familiarity with networking concepts and best-practices
Experience configuring and troubleshooting Linux systems

Competitive salary based on experience and education
Salary Range: $60,000 - $85,000

Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers’ toughest challenges. We are a trusted partner—driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves.

Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings—from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And, we always deliver.

At Kratos, we encourage an entrepreneurial spirit balanced with fiscal and operational discipline. We work hard, we solve hard problems, and we look out for and take care of our customers, each other and our families. Protecting and enabling our nation and global customers through innovative aerospace solutions is what motivates us. We continually build trusted relationships with our peers, our partners and customers, and we take ownership for our actions—always doing the right thing.
Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class.
All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
EEO Is The Law

Disability Accessibility Accommodation
If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.

Pay Transparency
The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Applicant Privacy Notice
For applicants in the EU and California residents, please review our privacy notice.
From: Kratos Defense